FAQ

We offer customization on a wide range of apparel, including but not limited to shirts, polo shirts, jackets, hats, bags, and more. If it can be embroidered, we can personalize it for you.

It's a simple three-step process. First, you choose the apparel and provide us with your design or logo. Second, our skilled team digitizes the design for embroidery. Finally, we use state-of-the-art equipment to embroider the design onto the selected apparel.

Absolutely! We welcome your custom designs. Simply share your artwork with us in a high-resolution format, and our team will work with you to ensure the best results.

We prefer vector files in formats such as .ai, .eps, or .pdf. However, we can also work with high-resolution raster files in .jpeg, .png, or .tiff formats. Our team will guide you on file compatibility during the ordering process.

Yes.  We need a minimum of 6 units for embroidery.

Turnaround times can vary based on the complexity of the design and the size of the order. We strive to meet your deadlines and will provide you with an estimated delivery date during the ordering process.

Yes, we can provide a digital proof of the embroidery design for your approval before production begins. This ensures that you are satisfied with the placement and appearance of the design.

While there is no strict limit, intricate designs with a large number of colors may affect the final appearance. Our team will work with you to ensure that the design translates well into embroidery.

We provide care instructions with every order. In general, machine wash the embroidered apparel inside out and avoid using bleach. This helps preserve the quality and vibrancy of the embroidery.

Yes, we offer competitive pricing for bulk orders and corporate clients. Contact our sales team for more information on volume discounts and corporate partnerships.

Have a question that's not covered here? Feel free to reach out to our customer service team @ 718-786-1825 or email us @info@Visionembroidery.com.