We do not require a minimum order quantity. Schools can order the exact number of pieces needed.

For orders under $300, a small $65 setup/processing fee is applied. Most schools choose bulk ordering to avoid this fee and receive better per-item pricing.

If you’re unsure about order size, we’re happy to recommend the most cost-effective option for your program.

Standard production time is 7–12 business days after artwork approval. Larger orders or peak back-to-school seasons may require slightly longer turnaround times. If you have a specific deadline, let us know — we’ll do our best to accommodate it.

Yes. We keep your approved logo and embroidery settings on file, making reorders fast and simple. Many schools place seasonal or mid-year reorders for new students, staff, or teams.

Absolutely. Once your logo is digitized for embroidery, we securely store it in our system. This ensures consistent logo placement, thread colors, and sizing for all future orders.

Yes, depending on your preference. Schools may:

• Place bulk orders through administration or PTA
  
• Allow parents to submit individual orders
  
• Request a custom online ordering setup (available upon request)
  

We’ll work with your school’s preferred process.

We match thread colors as closely as possible using professional embroidery color charts. If you have specific Pantone or brand color guidelines, please share them during the quote process.

Preferred formats include:

• Vector files (.AI, .EPS, .PDF)
• High-resolution PNG or JPG (300 DPI or higher)
  

If you’re unsure about your file type, send what you have — we can review and guide you through the next steps.