Do not sell my personal information



Last updated: 18 December 2025

This Privacy Policy describes how visionembroidery.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

If you have additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us using the details below.

Contact Information
📧 Email: vluthra29@gmail.com
📍 Address: Vision Embroidery Inc., 4739 35 Street #2, Long Island City, NY 11101, United States

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” means any information that identifies, relates to, or could reasonably be linked to an identifiable individual.

A. Device Information

Purpose of collection

  • To load the Site accurately

  • To perform analytics and improve Site performance

Source of collection

  • Collected automatically through cookies, log files, web beacons, tags, and pixels

Disclosure for business purposes

  • Shared with Shopify and analytics providers

Personal Information collected

  • Web browser type

  • IP address

  • Time zone

  • Cookie information

  • Pages or products viewed

  • Search terms

  • Interaction with the Site

B. Order Information

Purpose of collection

  • To process and fulfill orders

  • To process payments

  • To arrange shipping and delivery

  • To communicate with you

  • To screen for fraud or risk

  • To provide marketing communications (if opted in)

Source of collection

  • Collected directly from you

Disclosure for business purposes

  • Shared with Shopify, payment gateways, shipping and fulfillment providers

Personal Information collected

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

C. Customer Support Information

Purpose of collection

  • To provide customer support and respond to inquiries

Source of collection

  • Collected directly from you

Disclosure for business purposes

  • Shared with customer support tools or service providers as needed

Personal Information collected

  • Information you provide when contacting us, including order details and communication history

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

For example:

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

3. Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For example:

We may share information about your use of the Site, your purchases, and your interaction with ads with advertising partners, sometimes through cookies or similar technologies.

You can opt out of targeted advertising using the links below:

You can also visit the Digital Advertising Alliance opt-out portal:
https://optout.aboutads.info/

4. Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship and fulfill orders

  • Communicate with you

  • Provide customer support

  • Improve our services

  • Send updates, promotions, or offers (if you opt in)

5. Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request that it be erased.

6. Automatic Decision-Making

Shopify uses limited automated decision-making to prevent fraud, such as:

  • Temporary IP blacklists

  • Temporary credit card blacklists

These processes do not have a legal or significant effect on you.

7. Your Rights

GDPR (European Economic Area)

If you are a resident of the EEA, you have the right to:

  • Access your Personal Information

  • Correct or update your data

  • Request deletion

  • Data portability

Your data may be processed outside of Europe, including in Canada and the United States. Shopify ensures GDPR-compliant transfers.

CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what Personal Information we collect

  • Request access or deletion

  • Opt out of the sale or sharing of personal data

To exercise your rights, please contact us using the details above.

8. Cookies

We use cookies to:

  • Enable core site functionality

  • Improve performance and analytics

  • Support advertising and personalization

Cookies may be persistent or session-based and can remain on your device from 30 minutes up to two years.

You can manage cookies through your browser settings. Blocking cookies may affect your user experience.

For more information, visit:
https://www.allaboutcookies.org

9. Do Not Track

We do not alter our data collection practices in response to “Do Not Track” signals, as there is no consistent industry standard.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

11. Complaints

If you have a complaint, please contact us by email or mail using the details above.
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.